Privacy Policy for Your Home Patrol Maintenance Portal

Last Updated: September 5, 2025

THI Franchising LLC (“THI Franchising,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information through your Home Patrol Maintenance Portal (the “Portal”), located at https://getaninspector.com, which is owned and operated by THI Franchising.

By accessing or using the Portal, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Portal.

1. Information We Collect

We collect the following types of personal information when you use the Portal:

  • Account & Contact Info: Name, email address, phone number, address.

  • Property Details: Inspection reports, home maintenance records, service history, photos.

  • Usage Data: IP address, browser type, device info, and pages visited.

  • Voluntary Information: Messages, service requests, property condition updates, or inquiries submitted via the Portal.

2. How We Use Your Information

We use your information to:

  • Provide access to your home inspection reports and maintenance recommendations.

  • Track and update your home’s ongoing maintenance status.

  • Match you with service providers through Trusted Tradesmen, powered by THI Franchising.

  • Provide customer support and respond to inquiries.

  • Send updates, reminders, offers, or service notifications related to your home.

  • Improve the functionality and performance of the Portal.

3. Sharing Your Information

We do not sell your personal information. However, we may share it under the following circumstances:

  • With Trusted Tradesmen**: If you choose to redeem a discount** or request service from one of our Trusted Tradesmen, we will share the necessary information (e.g., your name, contact info, relevant inspection details) with the selected provider to fulfill your request. THI Franchising LLC, which operates this portal, may receive a referral fee if you choose to contact or hire one of these providers.

  • With Service Providers: We may use third-party service providers to assist in running the Portal or processing your data (e.g., analytics, hosting).

  • Legal Requirements: We may share data if required by law, court order, or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to understand how you use the Portal and to improve the experience. These may collect data such as browser type, time spent, and pages visited.

5. Data Retention

We retain your information as long as you maintain an account on the Portal or as necessary to comply with legal obligations or data investigations. You may request deletion of your information by contacting us.

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. While no system can be 100% secure, we strive to protect your information.

7. Your Choices

You may:

  • Update or correct your information by logging into your account.

  • Opt-out of promotional communications by following unsubscribe links in emails.

  • Request data deletion by emailing us at tnhomeinspectors@gmail.com.

8. Children’s Privacy

The Portal is not intended for use by children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify you via the Portal or by email.

10. Contact Us

For questions about this Privacy Policy, please contact us at:

THI Franchising LLC
1238 Rugby Dr Nashville, TN 37207, United States

Email: contact@thifranchising.com
Phone: +1 (615) 545-5660